i'm always thinking why can't customers put themselves in our shoes sometimes and think about how tiring it is for us to have to "entertain" them in their tantrums and whatever nonsense that they bring to us.
i hate people being so damn rude to me. it's okay if you don't talk to me or keep conversation to the minimal level. but you so bloody not be rude to me lah. not when i've not done anything to offend you.
i was in the office answering phonecalls when my colleague asked me out to takeover the private queue at a certain counter 9. (don't ask me why is it a private queue. go learn driving and you'll know anyway.)
meanwhile i was already on the phone with this... superduperirritatinglylongwinded customer who had no intention of putting down the phone AT ALL. not without me answering ALL her queries first. she was on the phone with me for 7 - 8 minutes.
during which another colleague came in to ask me to takeover the same counter.
yes i know. but i can't very well put down the phone and walk out can i?
so by the time i was done and went out, the queue was like kinda long.
but why can't someone like takeover the queue first before i came out. i know first shift ends at 4. so first shift people must have gone back at 4. and i went out at 4.30. which means no one was at the counter for 30 minutes.
then when i went out, the first customer was okay. but the second customer suck.
she's such a bitch. she wanted to book her final theory and was rude and curt to me.
she told me to speed things up unkindly. and the worse thing was that when i came out, the schedule for booking the test dates was not updated! stupid idiot bitch threw her tantrum about. and said, " the schedule's not even updated?! i've been waiting here for so long. do you mind speeding things up." well hello. so was everybody lah. get a life man. it's only ftt. not happy don't queue lah. you're not the only one who has to take it. she totally spoilt my day.
and not only i hate people who are so rude to me. i hate people to be so rude to me when it's not even my fault. fine if it's a mistake i made. but it sure as hell isn't.
anyway the only comfort was that i saw zir on a tv mobile advert on the way home. was kinda shock and surprise, but was very happy for him. i knew he was meant for bigger things. studying was never his forte anyway. and pk suits him totally. although initially i was kinda worried that he might fall or something, but i realised that even if he did fall he'll just keep trying and trying. but i just wish he'd stop smoking though.
and he never wants to meet any of us for dinner or even to go out. never replies our sms except on birthdays. never chats with us online except for certain stuff. and never wants to be seen in public with us. it's kinda sad that i cannot know how is he, wad is he doing and how's life has been for him. i can't know anything except through his blog, through the pksg forum and through newspaper articles or whatsoever that features whatever he is doing. i don't wanna find out anything that happens to him through such stuff. i want him to tell me himself.
wad if he falls one day? would i know about it only through some article? if you don't get my point here it's fine. what do i care anyway.
other than this. i have nothing to blog about actually. i don't know why, but the past few days doesn't seem like very good days to me. in fact, recently everything is just so... argh.
hmm. =( tricia is not very happy here.
posted by tricia, me and i at
10:42 PM
